Cultural & Linguistic Competency

Description

The Cultural and Linguistic Competency (CLC) Team is responsible for providing a forum for development of a System of Care CLC Action Plan. The plan will promote effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.

Actions

  1. Governance, Leadership, and Workforce:
    • Advance and sustain organizational governance and leadership that promotes culturally and linguistically appropriate service (CLAS) standards and health equity through policy, practices, and allocated resources.
    • Educate and train governance, leadership, and workforce in culturally and linguistically appropriate policies and practices on an ongoing basis.
  2. Engagement, Continuous Improvement, and Accountability:
    • Establish culturally and linguistically appropriate goals, policies, and management accountability, and infuse them throughout the organization's planning and operations.
    • Partner with the community to design, implement, and evaluate policies, practices, and services to ensure cultural and linguistic appropriateness.
    • Communicate the organization's progress in implementing and sustaining CLAS to all stakeholders, constituents, and the general public.
  3. Communication and Language Assistance as outlined in the National Standards for CLAS in health and health care, including addressing those needs to advance health equality, improve quality, and help eliminate health care disparities.

Membership and Structure

The CLC Team will be made up of families (family members who are day to day caregivers currently raising children, youth or adolescents between the ages of 6 and 17 years old with serious emotional, behavioral or mental health challenges), youth, system and community partners who can give voice to those who have historically been underserved, un-served, or inappropriately served within our community, and the Saginaw MAX administration team.

Estimated Time Commitment

This will be an ongoing team, estimated to meet for and beyond the life of the grant. The team will meet at least monthly for about two hours (but more frequently if needed) and will also complete some work behind the scenes and as part of other teams and workgroups (estimated to take two to three hours per month). A designated number of representatives will also hold seats in the Coordinating Council which is estimated to meet monthly.

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